Privacy Policy

Information We Collect

Information You Provide

We may collect details you submit through forms, bookings, or communication, including:

Name
Email address
Phone number
Organisation or company name
Service enquiries or messages
Training or event registration details

Information Collected Automatically

When you browse our website, we may collect:

IP address
Device and browser information
Pages visited and time spent on the site

Information From Third Parties

We may receive additional information through secure platforms used for payments, event registration, or training delivery.

How We Use Your Information

We use personal data to:

Respond to enquiries and provide support
Deliver training, consultancy, or coaching services
Process bookings and confirmations
Send service updates or important notices
Improve our website, services, and user experience
Maintain legal, financial, or administrative records
Send optional marketing communications (only with consent)

We do not sell or share your information for advertising purposes.

Legal Basis for Processing

We process your data under the following legal bases:

Consent when you submit forms or opt into marketing
Contract when providing services you have booked
Legitimate interest for improving services and communication
Legal obligation where required for compliance or record-keeping

How We Protect Your Data

We use appropriate technical and organisational measures to keep your information secure.
This includes protecting data from unauthorised access, loss, alteration, or disclosure.
Only authorised personnel may access your information.

When We Share Your Information

Your information may be shared with trusted third parties who help us operate our services, such as:

Email or communication platforms
Payment processors
Event or training delivery tools
Professional advisers (legal or financial)

These providers are required to protect your information and act only on our instructions.

Data Retention

We retain personal information only for as long as necessary to:

Deliver services you have requested
Comply with legal or financial obligations
Maintain business records

When no longer needed, data is securely deleted or anonymised.

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Withdraw consent at any time
Restrict or object to processing in certain cases
Request a copy of your data (data portability)

To exercise these rights, please contact us using the details below.

Cookies

Our website may use cookies to enhance functionality and optimise your browsing experience.
You can manage cookie preferences directly in your browser settings.

Marketing Preferences

We will only send marketing communication if you have chosen to receive it.
You can unsubscribe at any time by using the link provided in our emails or by contacting us.

External Links

Our website may contain links to other websites.
We are not responsible for the content or privacy practices of external sites.

Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.